TRY OUR CANOPY! We stand by the quality of our products, and we want you to be 100% satisfied with your purchase. If within six (6) months of using your properly fitted canopy*, you are not happy with it, we will be glad to provide either a ONE-TIME replacement of the item or issue a 50% refund. Just send us a photo of your gazebo and damage to your canopy, including model number. It’s that simple.

*Please note: Custom replacement canopies are guaranteed to fit provided your original model number from your gazebo matches what is listed on our website. We do not guarantee our universal canopies to be an exact fit to your gazebo.

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PURCHASE A CANOPY TODAY FOR SPRING 2013! We stand by the quality of our products, and we want you to be 100% satisfied with your purchase. If within six (6) months of using your properly fitted canopy*, you experience damage to your replacement canopy, we will be glad to provide either a ONE-TIME replacement of the item or issue a 50% refund. Just send us a photo of your gazebo and damage to your canopy, including model number. It’s that simple.

*Please note: Custom replacement canopies are guaranteed to fit provided your original model number from your gazebo matches what is listed on our website. We do not guarantee our universal canopies to be an exact fit to your gazebo.

If, within six (6) months of your purchase, for any reason, you experience damage* to your replacement canopy, such as:

• Damage upon arrival;
• Manufacturer’s defects including:
  • stitching coming undone;
  • elastic coming undone;
  • Velcro straps tearing away from canopy fabric;
  • grommet rings coming off;
  • ripped netting, etc.;

We will send you a ONE-TIME replacement of your canopy. Just send us a photo of your gazebo and damage to your canopy, including original model number. It’s that simple.

*Damage to the replacement canopy DOES NOT cover:

• Natural occurrences or weather conditions, such as:
  • Blizzards
  • Hurricanes
  • Snowstorms
  • Heavy winds
  • Heavy rains
  • Falling tree limbs
• Damage caused by persons or animals.

Because the canopy is made from an outdoor fabric, it will experience deterioration if not cared for properly. Also, varying regions experience different climate conditions that may contribute to a shorter lifespan of the replacement canopy.

If you will be experiencing inclement weather (i.e., strong winds, snow, rain), we recommend that you remove the canopy from the frame of the gazebo and store in a cool, dry place until you are ready to enjoy it again. This will prevent the canopy from rips and tears, as well as sagging due to rain and snow. Leaving the canopy on the gazebo during rain or snow may also cause the gazebo and frame to collapse as well.